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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Does anyone know what is causing the prints to be as they are in the photo?
It looks like some part of the print is printed on an other area of the page.
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
You have a failed fuser unit and it will need to be rebuilt or replaced. OEM fusers are typically not priced to make the repair sensible. You can try Ebay or Amazon for rebuilt or 3rd party. Lots of videos on Youtube on replacement procedure.
If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
HP Recommended
You have a failed fuser unit and it will need to be rebuilt or replaced. OEM fusers are typically not priced to make the repair sensible. You can try Ebay or Amazon for rebuilt or 3rd party. Lots of videos on Youtube on replacement procedure.
If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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HP Recommended
I started the repair.
We've multiple printers of this type.
So i'm going to take a fuser unit form a working one to determine if it solves the problem.
Now i ran into this, could this be the problem?
HP Recommended
That might be A problem, but that is not causing the repetitive defects down the left side. Once you have the fuser out, look closely at the rollers and you will see damage to the roller that corresponds to the marks on the page.
If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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HP Recommended
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