• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
HP Recommended
HP LaserJet M203dw
Microsoft Windows 10 (64-bit)

Hello.

I recently fixed a Paper Jam but I now get black dots appearing down the centre of the paper.

Any solution would be greatly appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

That spacing refers to the Developer roller so the error is likely in the cartridge.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

4 REPLIES 4
HP Recommended

the spacing of the dots will tell you which component is causing the problem. Two most likely are a bad cartridge or either a dirty or failed fuser.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Hi there

Thanks for your reply. The dots are 1 inch apart down the centre of the page.

I hope this can help you let me know what needs to be done.

HP Recommended

That spacing refers to the Developer roller so the error is likely in the cartridge.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Hi again

Thanks for the info. Problem fixed now. The roller just need a lot of cleaning.

Thanks again for solving the problem.

Mike

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.