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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
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- LaserJet Printing
- Black dots on printouts after fixing paper jam
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11-03-2019 08:54 AM
Hello.
I recently fixed a Paper Jam but I now get black dots appearing down the centre of the paper.
Any solution would be greatly appreciated.
Solved! Go to Solution.
Accepted Solutions
11-04-2019 11:22 AM
That spacing refers to the Developer roller so the error is likely in the cartridge.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
11-03-2019 02:33 PM
the spacing of the dots will tell you which component is causing the problem. Two most likely are a bad cartridge or either a dirty or failed fuser.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
11-04-2019 11:22 AM
That spacing refers to the Developer roller so the error is likely in the cartridge.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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