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Solved!
Black dots on printouts after fixing paper jam
11-03-2019 08:54 AM
Hello.
I recently fixed a Paper Jam but I now get black dots appearing down the centre of the paper.
Any solution would be greatly appreciated.
Solved! Go to Solution.

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Black dots on printouts after fixing paper jam
11-03-2019 02:33 PM
the spacing of the dots will tell you which component is causing the problem. Two most likely are a bad cartridge or either a dirty or failed fuser.

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Black dots on printouts after fixing paper jam
11-04-2019 03:53 AM
Hi there
Thanks for your reply. The dots are 1 inch apart down the centre of the page.
I hope this can help you let me know what needs to be done.

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Black dots on printouts after fixing paper jam
11-04-2019 11:22 AM
That spacing refers to the Developer roller so the error is likely in the cartridge.

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Black dots on printouts after fixing paper jam
11-04-2019 12:13 PM
Hi again
Thanks for the info. Problem fixed now. The roller just need a lot of cleaning.
Thanks again for solving the problem.
Mike