01-25-2020 05:36 PM - edited 01-25-2020 05:37 PM
When I click on a link in a document, it doesn't open the link -- it produces a black screen. I am using Chrome. Can you help? Thanks
01-25-2020 08:07 PM
This sounds like a software issue not a printer issue.
If you have an HP PC consider posting on the PC Support page.