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HP Recommended
MFP M479fdw
Microsoft Windows 10 (64-bit)

I have a problem with the printer 

 

model: M479fdw

 

SN: [edit]

 

the problem is the blue screen of printer code error C4EB8032 

 

no, respond with the printer, also  I do already update for the firmware.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Quite possibly a hard failure, based on model it would appear that it is still under warranty.  You should contact HP Support or the vendor you purchased it from for warranty service.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

1 REPLY 1
HP Recommended

Quite possibly a hard failure, based on model it would appear that it is still under warranty.  You should contact HP Support or the vendor you purchased it from for warranty service.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.