• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
HP Recommended
MPF M283
macOS 10.15 Catalina

Related to https://h30434.www3.hp.com/t5/LaserJet-Printing/MFP-277dw-keeps-restarting/td-p/5736243 just got my printer out of the box, installed WiFi, and printed a couple of PDF files to test it. Had 8 documents (in total less than 20 pages). The printer has restarted 4 times. Haven't managed to print all documents due to restart.
Even in the idle state it restarts and makes a huge noise. Immediately remove all Eco setting and auto-sleep. I'm not talking about sleep mode/stand-by mode but actual reset with weird error msg: 79 (same as in the link I've posted). 

Tried to flash the firmware over the network, but this didn't work. Managed to transfer 128kb (according to the progress bar). 
This shouldn't happen for the device +370 EUR. It's a really small chance that I did something wrong as I'm a  software developer since 1986. 

Still have HP 7134. It was enough to press the power button, setup the WiFi and this poor guy was working fine all the time in the last two years.
Hope we will find a solution that works or replace the broken device.
Thanks a lot

Dragan

1 REPLY 1
HP Recommended

@DraganSm

 

Welcome to HP Community

 

I have gone through your Post and I  appreciate all your efforts and expertise in troubleshooting this issue

 

At this point I suggest you contact HP Support in your region for service options

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.