CLJ M479 BSOD when scanning under 3 specific conditions

[Valsimot]

The BSOD occurs when device language is set to local language ( in my case Hrvatski/Croatian ) and trying to scan to the computer using printers front panel and flatbed then printer displays BSOD  B80885AE.

The 3 specific conditions must match to BSOD appears:

1.  Local language set. I have noticed that the following languages can cause the issue: Croatian, Polish, Turkish.

2.  Scan to computer from the printers control panel. 

3.  Scan from the flatbed.

I have uploaded 2 videos showing my issue. You can find them here.  If you have problem access to those videos please let me know.

Video1 printer is set to English, scan to a computer from flatbed works, then the language is changed to local language Hrvatski ( Croatian) BSOD appears.

Video2 printer is set to my local language scanning from ADF works, then scan from flatbed BSOD appears

 @ShlomiL you have more details on this issue but on other models, your experience and knowledge is greatly appreciated.

Thank you @greenturtle and @NandaKM for your input on this.

Tomislav

[greenturtle]

Thanks for posting @Valsimot 

@NandaKM will look into this.

Hope that helps!