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‎03-30-2020 06:10 AM

HP Recommended
Product: Laser Jet CP1525N
Operating System: Microsoft Windows 10 (64-bit)

Hi to all people,

from few months (after some recent windows 10x64 version update ?)  the printer in subject print only the black in Autocad 2017, no others colors. In others sw.  for ex. in Word all colors are fully printed. 

Any advice ?

Windows 10 x64 actually version and latest 2017 drivers HP Universal Print Driver for Windows PCL6 (64-bit)  

 

3 REPLIES 3

‎03-30-2020 07:57 AM

HP Recommended

If the printer produces color from programs like word then you can eliminate the printer or driver as the direct cause. The issue is going to be either a default setting in AutoCad or a compatibility issue between AutoCad and the driver.  The latest UPD driver is from 2019 and should be revision 6.9. If that is not the version you have, update that first and test before looking for other problems.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



‎03-30-2020 09:15 AM

HP Recommended

Dear  "Repairatrooper" ,

thanks for quick reply !

On the italian or u.s. support site i find only versione 6.4.x on march 2017

https://support.hp.com/it-it/drivers/selfservice/HP-LaserJet-Pro-CP1525nw-Color-Printer/4052975/mode...

https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-pro-cp1525-color-printer-series/4052975

Gently, can you post a link for version 6.9 on 2019.

 

‎04-02-2020 12:17 PM

HP Recommended

@ repairatrooper

sorry for delay on reply.

Today try  to install the driver  UDP 6.9.0.24630 (Windows 10 x64,  USB connection) from this page

https://support.hp.com/it-it/drivers/selfservice/UPD/4157320/model/4157320

whitout success.

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