Can't Do a Double-Sided Copy

[Paco1234]

I have a double-sided document that I'm trying to copy double-sided.  I select "Copy," "Settings," then scroll down to "Two-Sided." After I select it, I only see "1-Sided to 1-Sided" and "2-Sided to 1-Sided."  I don't see a 2-Sided to 2-Sided" option.  I am using a Color LaserJet Pro MFP M476nw.  I tried upgrading my drivers; but, that didn't do anything.  It took me forever to figure out how to do a 2-sided scan.  Now, I can't do a 2-sided copy.

Can someone assist, please?

[SHThompson · Accepted solution]

Your machine does not print in Duplex Mode, (two sided).

There would be a "d" in the model number if the printer did two sided output.

You can only Duplex Manually, that is print one side then flip the paper over and print the other side.

[Paco1234]

Did a little research and found your response to be correct.  My printer does not support duplex printing.  Had I known that, I never would have purchased this thing.  Why a printer wouldn't support duplex printing is beyond me.

Thanks for your response!!!

[Moodyb1]

I have a MFP477fnw, it emails double sided but doesn't copy double sided...why?

[Arthur-c]

Hello,

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