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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Can't get laserjet p2035n to get a ip address

8 REPLIES 8
HP Recommended

What are you connecting it to (what router)?  Are you doing this via an Ethernet cable?  Did you turn the printer off, cycle power on the router, then turn the printer back on?

I am employed by HP

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HP Recommended

It's patched into a network. I plugged in the patch and then turn in on waited 2 minutes nothing.

HP Recommended

What is a patch?  Can you describe the components?  Is it a switch?  What kind of network - home or office or corporate?

I am employed by HP

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HP Recommended

Patch cable

it's plugged into a corporate Lan.

HP Recommended

Oh, if it is plugged into a corporate network it will have to log onto that network somehow.  Contact your network adminstrator, I don't think I can help you.

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HP Recommended

It plugged in my home network through  ASUS RT-AC68U.

Everything is ok, I got an IP, I`m in Internet, as u can see, but when I tried to turn web-services on printer it says "Error, there is no Internet connection."

What the matter?

HP Recommended

Let's set a static IP address and external DNS for the printer:

- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') to 250
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Enter your router's IP (on the Network Config Page) for the gateway.
- Enter 8.8.8.8 for the first DNS and 8.8.4.4 for the second DNS. This is Google DNS. You can choose another external DNS if you wish.
- Click 'Apply'.

Now, shut down the router and printer, start the router, wait, then start the printer.

After this you may need to redo 'Add a Printer' using the new IP address.

I am employed by HP

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HP Recommended

I did everything you said. It still doesn`t work. 😞 Still same error - no Internet connection. I also tried to do it with antivirus off - doesn`t help. 😞

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