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Marie-56
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Message 1 of 2
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Solved!

Can't install on Officejet 4500 G510n-z on Windows 10

HP Recommended
HP Office Jet 4500 Wireless

Intall of driver will not complete. Does not recognize the printer once I get to the step where  I attach the USB cable. 

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ShlomiL
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Message 2 of 2
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HP Recommended

Hi,

Please ensure you are using the correct installer below for your printer:

http://ftp.hp.com/pub/softlib/software13/COL32439/mp-109545-3/OJ_AIO_4500_G510n-z_Full_Win_WW_140_40...

 

Prior installing the software got to the Control Panel and select Devices and Printers.

Ensure the printer cable is disconnected and remove any listed HP Officejet 4500 icon

 

Shlomi



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