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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- LaserJet Printing
- Re: Can't install on Officejet 4500 G510n-z on Windows 10
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10-02-2017 02:09 PM
Intall of driver will not complete. Does not recognize the printer once I get to the step where I attach the USB cable.
Solved! Go to Solution.
Accepted Solutions
10-03-2017 11:55 AM
Hi,
Please ensure you are using the correct installer below for your printer:
Prior installing the software got to the Control Panel and select Devices and Printers.
Ensure the printer cable is disconnected and remove any listed HP Officejet 4500 icon
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
10-03-2017 11:55 AM
Hi,
Please ensure you are using the correct installer below for your printer:
Prior installing the software got to the Control Panel and select Devices and Printers.
Ensure the printer cable is disconnected and remove any listed HP Officejet 4500 icon
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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