12-21-2019 01:34 PM
I am running Windows 10 and am using an old version of Microsoft Works. I just purchase a new Laserjet Pro M404n printer and it will print everything but my Works .wdb and .xlr files. I get an Microsoft out of memory error message.
I have a brand new print driver installed so I really don't want to change that if possible.
Can anyone suggest something else?
12-21-2019 03:27 PM
The possible problem:
The printer cannot translate the data, that is, it cannot read the document.
Try exporting the data to a PDF format.
If the printer still balks (stands in mud, refuses to move), print the PDF file as an image (no translation necessary).
- HINT: Watch out for and UNCHECK unwanted extra software
- Adobe Reader DC software should be installed even if you do not open / view / print PDF files directly from the software.
PDF - Print as Image
If the file will not print due to unusual content (odd fonts, color schemes, tables, other oddities), print the file as an Image. Image printing does not require the printer software to translate file content.
Open the offending PDF file in Adobe Reader DC > File > Print > Advanced >>
- Set the printer select the colors (Optional)
- Print the PDF file as an image
If all else fails - for example, you cannot export the data to a PDF file,
take a screenshot or a snip of the document on your computer, save the data as a .JPG file and print that.
Snip – available since Vista! Check out the “delay” feature in Windows 10
Firefox provides a "snip" feature -- you must have a Firefox account to use it.
Reference and Resources – Places to find (more) help and learn about your Printer
Clarification of terms and "what the printer can do" (Specifications)
Printer Homepage – “Things that are your printer”
NOTE: Content depends on device type and Operating System
HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information, more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
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