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- Archived Topics
- Unanswered Topics - Printers
- Cannot access Apps feature

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01-02-2020 10:08 AM
Product: NPIA36E1F (HP Color LaserJet MFP M477fnw)
I've lost access to the apps on the printer.
Error Message as follows:
Access Denied
The service may be busy.
Retry later.
If the problem continues, check for firmware updates.
There are no firmware updates available.
I've powered down teh machine, done a reset and still the same error.
Other reports on the boards of this problem: no solution offered.

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