05-19-2019 08:06 AM
I have seen other people post issues regardinig printer detection problems with Windows 10 Pro. However, I have same issue with 10 Home. Any advice would be appreciated.
Solved! Go to Solution.
05-20-2019 06:32 PM
Welcome to HP support community.
Are you getting any error message while installing the printer?
How is the printer connected, USB or Wireless?
Use HP Print and Scan Doctor to check connectivity
Download HP Print and Scan Doctor.
Run HPPSdr.exe from the download location on your computer.
Once HP Print and Scan Doctor opens, click Start, and then select your printer.
If your printer in not in the list, turn it off and on, and then click Retry.
If there is a connection problem, follow the instructions in HP Print and Scan Doctor.
If a screen prompts you to turn on printer updates, click Yes.
If a screen prompts you to make your printer the default printer, click Yes.
Try to print.
You can also refer this HP document for more assistance:- Click here
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
I am an HP Employee