cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New member
1 0 0 0
Message 1 of 2
88
Flag Post
HP Recommended

Cannot get printer installed - recognized as CD drive

HP LaserJet Pro M1217 nfw MFP
Microsoft Windows 7 (64-bit)

Trying to re-install my HP Laserjet as wired or wireless using the full set up software downloaded for the printer from the HP website.  But, at the end of the set up process, the installation fails and no drivers can be installed.  

 

 

 

 

1 REPLY 1
Highlighted
Level 16
Level 16
26,560 26,286 4,684 10,369
Message 2 of 2
64
Flag Post
HP Recommended

Cannot get printer installed - recognized as CD drive

Hi,

Connect the USB cable and disable the HP Smart Install feature using below utility:

https://ftp.hp.com/pub/softlib/software12/COL53553/Im-129228-1/LJM1130_M1210_SI_Utility.exe

 

Once done, unplug the USB and restart your printer, then install its software below:

https://ftp.hp.com/pub/softlib/software12/COL32629/Im-80811-7/LJM1130_M1210_MFP_Full_Solution.exe

 

be sure not to plug the USB till the installation guide to do so, then check for any difference.

 

Shlomi


Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution 🙂
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation