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Steph-Fournier
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Cannot scan with MacOs 10.15 Catalina (LaserJet Pro 200 color MFP M276nw)

LaserJet Pro 200 color MFP M276nw
macOS 10.15 Catalina

After upgrading my Macbook Pro to MacOS 10.15 Catalina a couple of months ago, HP Easy Scan stopped working (it freezes when I try to scan); also, some PDFs print incorrectly (some text is cut off).  My current version of HP Easy Scan is 1.9.3 (002), my Macbook Pro is late 2013. When will a functional version of HP Easy Scan be made available for MacOS Catalina?

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Cannot scan with MacOs 10.15 Catalina (LaserJet Pro 200 color MFP M276nw)

Hi @Steph-Fournier

 

Welcome to the HP Support Community. I'd be happy to assist you with the scanning issue. 

 

HP Easy Scan is currently not fully compatible with macOS Catalina. We're actively working to restore complete functionality. Scan using Apple Image Capture as a workaround.

 

You may refer to this document for more information - HP Printers - HP Easy Scan Is Not Currently Supported in macOS Catalina

 

Let me know if you have any other questions. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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