01-07-2020 04:25 PM
After upgrading my Macbook Pro to MacOS 10.15 Catalina a couple of months ago, HP Easy Scan stopped working (it freezes when I try to scan); also, some PDFs print incorrectly (some text is cut off). My current version of HP Easy Scan is 1.9.3 (002), my Macbook Pro is late 2013. When will a functional version of HP Easy Scan be made available for MacOS Catalina?
01-10-2020 02:37 AM
Welcome to the HP Support Community. I'd be happy to assist you with the scanning issue.
HP Easy Scan is currently not fully compatible with macOS Catalina. We're actively working to restore complete functionality. Scan using Apple Image Capture as a workaround.
You may refer to this document for more information - HP Printers - HP Easy Scan Is Not Currently Supported in macOS Catalina
Let me know if you have any other questions.
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