Change WPA2 password

[DadIL]

I have updated my router, and updated the SSID to a previous one I used a few years ago. Apparently the passphrase is still being remembered from the last time I used the SSID.

I have done the systems default settings - and this does not wipe the memory. I have done this several times - so it is not a fluke.

I have also powered the printer on and held the bottom left corner of the touch screen, and it did a reinit. This also failed in wiping the stored wifi SSID / passphrases.

Does anyone have another method of wiping he wifi information so that I can start again on the WIFI configuration?

I have also tired the protected setup, but that failed with the wps method, and the pin method. it would not overwrite the old passphrase for whatever reason.

any suggestions are welcome.

Thank you.

[Jay_G24]

Hi @DadIL

Welcome to the HP Support Community. 

I have sent you a private message with the reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

Hope this helps! Keep me posted. 

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