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FAA010
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Message 1 of 2
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Change a network connection

Hello,

 

Can you help me to reset my printer HP15W network connection? It keeps connecting to an old network and I am unable to solve the issue.

 

Thanks

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Message 2 of 2
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HP Recommended

Change a network connection

@FAA010 

 

Welcome to HP Support Forum. Please treat this as new router and use the following instructions to fix:


    http://www8.hp.com/au/en/campaigns/wireless-printing-center/reconfiguring-system-help3.html


Please also note: Your printer may only support 2.4GHz therefore you need to check and allow your router to broadcast both (dual) bands which are 2.4GHz and 5.0GHz.


Regards.

BH
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