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‎12-15-2019 10:14 AM - last edited on ‎04-21-2020 02:22 PM by Retired

HP Recommended
Product: Laser Jet Pro MFP M181fw

Bought my printer in Hong Kong and moved to London. Tried to instal new cartridge 205A to replace 204A only for error message "Incompatible black cartridge." Supplier to cartridge advised contact HP to have local settings changed and 205A would be accepted. Phone no. provided by HP [edited] doesn't work!?

 

How do I change regional settings and if I do, will remaining three colour toners - all 204A - stop working?

 

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-15-2019 10:35 AM

HP Recommended

Hi,

You would need to contact HP in the UK to reset the printer for yoru region, but for that, you must have a full set of genuine HP HP 205A Black, Cyan, Yellow and Magenta cartridges installed, you cannot replace the black cartridge only.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

2 REPLIES 2

‎12-15-2019 10:32 AM - edited ‎12-15-2019 10:34 AM

HP Recommended

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/HP-Printer-purchased-in-a-different-country-ne... 

 

Not sure does it work for laserjets, works for inkjet printers. It's worth a try.




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‎12-15-2019 10:35 AM

HP Recommended

Hi,

You would need to contact HP in the UK to reset the printer for yoru region, but for that, you must have a full set of genuine HP HP 205A Black, Cyan, Yellow and Magenta cartridges installed, you cannot replace the black cartridge only.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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