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Message 1 of 2
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Flag Post

Click sound (mechanical) while opening lid of MFP M477fdw

HP Recommended
Color Laser Jet Pro MFP M477fdw
Microsoft Windows 10 (64-bit)

Hi Guys,

Got issue with lid of the printer (since purchase) whenever i lift the lid for putting document for scan  it gives big click sound feel like hinge is making that noise.

anyone had similar issue before or know how to solve it.   

Thanks.

1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community. 

Riddle_Decipher
I am an HP Employee

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