01-13-2020 12:31 PM
I am unable to turn on my Color Laser jet Pro MFP M477fnw. Each time I attempt to turn it on i receive this message
"! - 59.70 Error - Turn off then turn on" I've been having this problem for a while but after turning/off and on a few times the printer works. That no longer works (30 plus failed attempts) Anyone have any thoughts/exprience with this issue.
01-13-2020 12:53 PM
59.70 error is a failure of the black developer motor. Try a different black toner cartridge first, if that does not resolve the issue then you will need to replace the developer motor RM2–7344–000CN.