10-19-2017 07:46 PM
When I open and close the front door of my LaserJet 3700n, the first page has lines on the side like this. The second page has it on about a quarter of the page and then it clears up after that. It seems to be pretty consistent whenever the door is opened and closed. Anyone have an idea of what would cause this?
10-19-2017 07:51 PM
Looks like it may be coming from the edges of the transfer belt. When you open the door are those marks on the edge of the transfer belt. I have see this occur although they would not go away when the belt needed replacement.
10-20-2017 07:34 AM
First off, I really appreciate your prompt replies and support! I concur with your assessment about it coming from the edges of the transfer belt. I emptied the waste toner bucket in the transfer kit (not sure how to dispose of the waste toner other than send it back to HP with a used cartridge at some point so I'm open to opinions on this), and I think the lines appeared more often before I emptied the waste bin. I also recall seeing the lines on the transfer belt. However, since emptying the waste bin, fixing the solenoid, etc., I don't think I see the lines on the transfer belt anymore, and like I say, they seem to go away after printing a couple pages after the door is closed now. Seems very strange...
From your experience, are you saying you've only seen this when the transfer belt needed to be replaced? I think I'll start to keep an eye out for well priced transfer kits for the future anyway - amazing how expensive they are...
11-16-2019 03:22 PM
Hi, I'm having exactly the same printer output after fixing the issue with error 59.99. and re assembling the printer. Would the transfer belt cause this issue? My printer doesn't have that high a page count (still on first original toners after all these years!).
Any help much appreciated.