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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-11-2020 12:32 PM

HP Recommended
Product: Color Laser Jet Pro 452
Operating System: Microsoft Windows 10 (64-bit)

When i ask to scan a document in color, it applies a bright yellow cast all over the document. I can see the real image, but the scan is unusable because of the color cast. Black and white works fine. This just recently began to occur, and I cannot think of anything that has changed on my end, other than the regular Office 365 updates. All of this occurs using SmartScan.

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