cancel
Showing results for 
Search instead for 
Did you mean: 
Volunteer47
New member
1 0 0 0
Message 1 of 1
44
Flag Post
HP Recommended

Color scans turn out yellow

Color Laser Jet Pro 452
Microsoft Windows 10 (64-bit)

When i ask to scan a document in color, it applies a bright yellow cast all over the document. I can see the real image, but the scan is unusable because of the color cast. Black and white works fine. This just recently began to occur, and I cannot think of anything that has changed on my end, other than the regular Office 365 updates. All of this occurs using SmartScan.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation