11-23-2019 07:07 AM
HP Colour LaserJet Printer CP5225dn print out the paper that covered whole page magenta.
Have replaced and checked the cartridge, confirm the cartridge no problem.
After run the cleaning page mode, this problem will be solved. However, on the second day, this problem comes again.
Unfortunately, the warranty for this printer already expired.
If have any solution, please let me know.
11-23-2019 07:52 AM
Can you post a sample of the problem. Even though. you changed the cartridge, there is a small possibility that you have 2 bad magenta cartridges.