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‎07-23-2019 08:03 AM

HP Recommended
Product: Color Laserjet Pro MFP 277dw
Operating System: Microsoft Windows 10 (64-bit)

I'm trying to print straight from my windows surface. Both the printer and the tablet are connected to the same wifi network. The printer is visible in the list of networkdevices, and i'm able to select the printer in the dropdown in Word. When i press print however, it won't print my document.

1 REPLY 1

‎07-23-2019 01:40 PM

HP Recommended

Your tablet OS should be supported by this printer model.  Try to uninstall and reinstall the latest software from HPs support website for your OS.  See if that repairs any corruption that may have happened.

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