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‎10-21-2019 08:57 AM

HP Recommended
Operating System: macOS 10.14 Mojave

I keep on getting this error when I try to set up my Web Services. It says it cannot connect to the server. But I know there is a connection because the blue light is on. 

I have tried restarting the printer, router, re-installing the driver and changing the DNS settings on EWR and nothing works. Please help. 

At this point, I’m able to print from my computer but unable to use the scan to email feature which I reallyyyyy need. 

2 REPLIES 2

‎10-21-2019 10:17 AM

HP Recommended

Have you tried using Google's dns server 8.8.8.8?

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



‎10-21-2019 10:20 AM

HP Recommended

Yes, it did not work. 

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