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- Demo page colors are crystal clear but my prints are always ...
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11-04-2019 04:40 AM
I own an HP Color LaserJet 2600n printer. The problem is that when i'm sending a print from my computer, colors are always too fade and hard to see. Black is ok. Strange thing is that if i print Demo page, colors are bright and crystal clear so i don't think it is toner or drum issue. I've looked in properties when i'm sending the prints and colors are selected including high quality prints but colors just refuse to appear bright. They're always too fade. Anyone had this issue before and found a solution? Thank you
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Accepted Solutions
11-08-2019 02:03 AM
@Tonerspills Your idea helped me think possible solutions that i didn't before.
After searching more, i found out that driver i had already installed was the latest HPs version compatible with windows 7 x64.
Then i discovered the Firmware Updater file setup in a separate file. After running a firmware update to the printer, colors came back to normal. Thank you for your idea, it really helped me search something i've never thought before and find the right solution.
11-04-2019 07:28 AM
Try printing from a different program. Some programs produce better results than others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
11-07-2019 01:59 PM
You might want to try a different print driver then. If the internal demo page looks great, then its something to do with the print job being sent from the computer. A different print driver may resolve your issue.
Is this a new DeskJet 2600 or one of the old 2600 LaserJet printers?
11-07-2019 05:13 PM
Hi and thank you very much for your response, i really appreciate it.
I never thought about that because i always believed driver either works or it doesn't work at all. In my case, after installing driver (Network install not USB install), documents were sent ok to the printer without problems (Windows 10 x64 latest version 1903 & build).
The truth is that i searched for the driver through the internet because i have lost the original cd driver. So i downloaded one from the first webpage i found it because i wasn't able to locate the driver at HP's website (if i see properties of the file it is Version: 1.4.1926.0 - Description: HP Webpack - Name of signer: Hewlett-Packard Company).
Do you have any suggestions to try?
P.S. USB installation is not an option in my case because we need to use multiple people the printer on LAN.
P.S.2 It's the old 2600n Color LaserJet printer
Thank you so much for your time!
11-08-2019 02:03 AM
@Tonerspills Your idea helped me think possible solutions that i didn't before.
After searching more, i found out that driver i had already installed was the latest HPs version compatible with windows 7 x64.
Then i discovered the Firmware Updater file setup in a separate file. After running a firmware update to the printer, colors came back to normal. Thank you for your idea, it really helped me search something i've never thought before and find the right solution.
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