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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
HP Recommended
If the unit does not work out of the box then you should exchange the DOA unit for a new one. It is not indicative of all printers of this model, just the one you happened to get. Probably the box was dropped sometime during shipping and knocked something loose.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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