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CA992643 Tutor
Tutor
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Message 1 of 2
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Display panel on LaserJet M506 not working

LaserJet Enterprise M506
Microsoft Windows 10 (64-bit)

Hi all and Happy New Year to you.

 

We have an HP LaserJet Enterprise M506 that is showing no signs of life on the display panel. The printer powers on OK but there is no life from the display.

 

Any tips to try before we order a replacement panel? 

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Associate Professor Associate Professor
Associate Professor
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Message 2 of 2
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Display panel on LaserJet M506 not working

Hi CA992643,

 

What colour is the formatter's LED at rear side of the printer?

Green means it is working, any amber or red colour means it is not.

Check the wires from the operation panel to formatter and reseat them.

 

I hope this will help,

 

Cheers!

 


ALEX-TATS
Printer Engineer for a HP Platinum Partner
I am not a HP employee
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