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‎08-06-2020 09:56 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

A user has a HP MFP M79 fdw printer directly connected via usb to the computer. It is able to print and scan but it can't print double sided. It only allows to print double sided manually. 

 

I have tried uninstalling and reinstalling the drivers following the instructions in following link https://h30434.www3.hp.com/t5/LaserJet-Printing/Printer-does-not-print-double-sided/td-p/6538663 but that did not work. The printer is a new printer (about 2 weeks old) and the user does not believe they were ever able to print double sided.

 

Please advise.

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-06-2020 10:42 AM

HP Recommended

Check under Device settings is duplex set to Installed

 

duplex.png




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2 REPLIES 2

‎08-06-2020 10:04 AM

HP Recommended

Also to add, I have checked the printer preferences but when i go to the Finishing tab it only provides the option for duplex printing manually.  

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‎08-06-2020 10:42 AM

HP Recommended

Check under Device settings is duplex set to Installed

 

duplex.png




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