01-01-2020 08:56 AM
My PH Jet desk ENVY 5000 series printer only prints half a page. I need help, please.
01-03-2020 11:20 AM
Welcome to the HP Support Community. To assist you better, I would like to know the following:
- Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.
- Which application are you trying to print from?
- Have you tried printing different types of documents like PDF, Word or Webpages and check if the issue persists?
- How is the printer connected to the MAC?
Keep me posted for further assistance.
I am an HP Employee