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Hp 4555 mfp
Microsoft Windows 10 (64-bit)

Sigur apateciendo este error, se actualizo Firmware y no resulto ya que volvio a aparecer

4 REPLIES 4
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The 48 errors are very similar to the 49 errors that are more commonly seen. I would try removing a fax card is present and any other add on memory or usb devices that may be connected. If unit then boots one of those devices are bad. Re-install one by one until error returns and then you know which component is bad. If this does not resolve the problem, I would next perform a partial clean on the hard drive.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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El error en mencion no es permanente, se nos ha presentado solo en ocaciones, y como explique se actualizo firmware y volvio a presentarce semana despues. Para quitar este error se le hace limpieza parcial y el equipo vuelve a funcionar.

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Bear with me I am using google translate so hopefully I am getting the full story. Performing a partial clean resolves the problem for a short time but it returns? If so, something is corrupting the firmware. I would suggest that you run the hardware diagnostics that are in the preboot menu, the same place you performed the partial clean. It is possible that your harddrive is starting to fail and the tests should show if that is the case.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

I apologize for that...I thought I was talking with a Robot...I'll do what you suggest..thanks

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