05-12-2020 08:12 AM
I have tried this upgrade several times, i follow the directions and everything works fine, however the printer never auto-restarts. it just sits there.... I restarted the printer after a while but the upgrade was not done. I tried 5 times and it never works...
07-02-2020 04:01 PM
EXCELLENT advice! We have a client with an under warranty problem printer that showed this error code intermittently. The client called HP tech support, who wasted his time without a fix. We took it out of service and replaced it while we tested it with small print jobs for weeks without a problem. We again talked to the client who then remembered the error happened when printing multi-page (5+) color jobs. We then tried larger color print jobs and the 59.f0 error happened consistantly and eventually would not EVER clear. Luckily, we found this solution post. THIS solution plus a firmware upgrade and a restart solved all of its problems. We have installed about 8 of these printers and 2 days after getting this fix had the 2nd client call with the same problem. A few minutes later we had the 2nd printer fixed. I can't believe that HP is doing nothing to fix this. Thanks for sharing!!!