01-02-2020 11:30 AM
I have a problem with a Laserjet 1022 printer. It is USB connected to a Windows 7 computer. When printing a Word document the printer will print an extra blank page. I have looked at the settings and don't see any reason.
I have connected the printer to a MacBook running Mojave and using driver 1.6.1 (default driver) and get the same result.
Is there something wrong with the printer or am I missing something?
01-02-2020 12:42 PM
I will look at that setting again. However, the PC is running a different version of Word and has a different set of drivers than the Mac.
If the printer is giving the same results with trying the PC and Mac then I doubt it is a setting. But...I will try it out.
01-02-2020 03:42 PM
Check the setup of the printer to make sure that the paper size setting on the printer matches the actual paper loaded. I do not mean in the printer driver I mean the printer settings so you will likely need to use the toolbox to see the settings.