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FTP Printing - Error message 500 port/EPRT ...

Laserjet Pro M402DNE
Microsoft Windows 10 (64-bit)


I need to send some files via FTP to the printer and that the printer prints them out automatically.

I have a Laserjet PRO M402DNE on which the FTP does not work. 

FTP Print is enabled in the web-gui but it does not work.

I tried several ways to send files and even with the dos prompt it does not work.

I can connect via ftp using password but I can not get it to print. I get this error message all the time with .txt and .pdf files.



ftp> bin
200 Type set to I, Using binary mode to transfer files.
ftp> put test.pdf
500 PORT/EPRT (Active Mode/Extended Active Mode) is not supported. Use PASV/EPSV instead of this
425 Can't open data connection.


Here the settings from the web-gui


Feature/Service Name Current Value 


Authorization Administrator Password On

PJL Security Disabled

Printer Certificate Installed

CA Certificate Not Installed

Access Control List Disabled

Firewall Disabled

HTTPS Enforcement Enabled

IPP Authentication Disabled

Web Services HP ePrint Disabled

Proxy Settings Disabled

Management SNMPv1/v2 Enabled

SNMPv3 Disabled

Telnet configuration Disabled

Syslog Disabled

Certificate Management Service Enabled

HP XML Services (LEDM) Enabled

802.1X Authentication Type Open Open Encryption Low (DES-56-bit, RC4-128-bit or 3DES-168-bit)

Print Protocols 9100 Printing Enabled

AirPrint Enabled

FTP Printing Enabled

IPP Printing Enabled

IPPS Printing Enabled

LPD Enabled Enabled WS-Print Enabled

Discovery Protocols Bonjour Enabled

WS-Discovery Enabled

SLP Enabled

Other Settings LLMNR Enabled

DHCPv6 Enabled


I have also 2 M442 and I have no trouble with them to print via ftp transfer. 

Is there something I missed. 

Thank you for any hint.

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