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HP Recommended
M281fdw
Microsoft Windows 10 (64-bit)

Hello,

 

We set a Admin password on a network connected HP M281fdw and then lost it with our password manager. I tried to do a factory reset with Settings > Reset to Factory Defaults but this asks for the lost admin password.

 

Could someone DM me the secrect directions for resetting it to out of the box condition?

 

Thanks,

Grant

1 REPLY 1
HP Recommended

This process works for the M281 too:

https://www.youtube.com/watch?v=Pe0Ar1TyBHY

 

 


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Factory Reset HP LaserJet M277dw Printer Steps: 1 - Power Down 2 - Power Up 3 - Wait until you see the energy logo 4 - Press and hold the lower right hand portion of the display 5 - You can release when you see "permanent storage init"
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