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‎06-29-2020 08:29 AM - edited ‎06-29-2020 10:33 AM

HP Recommended
Product: HP LaserJet Pro M203
Operating System: Microsoft Windows 7 (32-bit)

The previous admin set a password and didnt leave documentation. How do I reset the printer (HP LaserJet Pro M203) back to factory? I have done a Hard Reset without luck looking to just start from scratch with this printer. 

 

I have tried a cold reset without luck. The password for System in the printer settings. The dialog box gives "admin" I have tried no password, and all password variations that we use for such things. 

I had thought that doing a Cold Reset would reset that as well.  This printer is LED Control panel. I held down the Resume/Cancel  for about 50 sec. still not reset.

Thanks 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-03-2020 08:41 AM

HP Recommended

@CTCarp

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the forums page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

View solution in original post

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1 REPLY 1

‎07-03-2020 08:41 AM

HP Recommended

@CTCarp

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the forums page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

Was this reply helpful? Yes No
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