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Locked

‎01-14-2018 05:53 AM

HP Recommended
Product: Color Laserjet 5550dn printer
Operating System: Microsoft Windows 10 (32-bit)

Following new update to Windows 10, printer is recognised and set as default, but will not print; error stae.

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-14-2018 06:31 AM

HP Recommended

Suggest you fully deinstall the printer and all HP software from your computer.

 

Now go to the HP web site and download and install the Full Featured Software and Drivers and reinstall.

View solution in original post

1 REPLY 1

‎01-14-2018 06:31 AM

HP Recommended

Suggest you fully deinstall the printer and all HP software from your computer.

 

Now go to the HP web site and download and install the Full Featured Software and Drivers and reinstall.

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