I have already previously tried to talk to HP Support and I couldn’t get any further than entering the serial number and it said I am no longer under warranty so they wouldn’t let me. I saw on some other questions in ask the community, where you forwarded the ppl a link which provided the instructions for re-setting the printer back to factory settings, is that not an option In my case. And my issue is still not even close to solved and I am running an at home business with this printer, which is put on hault right now bc of this silly issue, but I don’t feel that I should mark this as a solved yet, when I was merely told to talk to support which I’ve already tried to do several times before going to this option. Please let me know if there’s ANYTHING ELSE I can do to find out how to reset my device, and I will attempt the support route again:(
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