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‎12-17-2017 03:37 AM - last edited on ‎12-17-2017 12:21 PM by Retired

HP Recommended

I have an HP LaserJet 500 color M551 and replaced all 4 of the toner cartridges recently.  First the Cyan, then a few months later the Yellow and now the black & Magenta.  All Genuine HP toner Cartridges in the box with seal and bags.  The yellow shows 30% left and I was hoping that was a mistake and it would update.  It didn't and now I see (after printing the Supply Status sheet) that it has nearly 6000 pages printed on it.  I only have 856 pages on the Cyan cartrisged I replaced way before the yellow and oddly it's the only one that doesn't show thw "First install Date".  

 

Does this mean it's a toner issue or did I buy a very good fake or used cartridge??  If so, they did a great job beacuse it looks no different than the other three boxes and came from the same place.  Ideas?

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