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HP Recommended
HP1320
Microsoft Windows 7 (64-bit)

HP 1320 only prints on legal. I disconnected usb cable and printer test page, still prints on legal.

12 REPLIES 12
HP Recommended

Please explain further...

 

Does the printer have an extra Tray?

 

What exactly is happening?

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HP Recommended

Have extra tray. Disconnected USB cable same issue. Hard rest printer, same issue.

HP Recommended

If you put letter paper in tray 2 and tray 3 is been removed from the printer and you try to print what happens?

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HP Recommended

Removing tray 3 and test print is normal. Pulls from tray2

HP Recommended

So if I understand your reply you were able to print on Letter Size paper from Tray 2 with no issues...

 

Is that correct?

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HP Recommended

Yes prints from tray2

HP Recommended

So what is the problem? (you just printed on Letter)

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HP Recommended

Yes but if I have both trays in it prints only legal.

HP Recommended

Ok, some progress, but it would help if you were more informative...

 

So it seems like you have letter in Tray 2 and Legal inTray 3 and when you print from the PC the Printer always pulls paper from Tray 3. Is that correct?

 

Next question is when you print Test Pages from the printer panel does it also always pull from Tray 3?

 

Do you get any error condition when the machine prints on Legal when you print pages that you wanted to print on Letter?

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You can even click both buttons. . .
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