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HP Recommended
Microsoft Windows 10 (32-bit)

HP 1415 nfw prints blue marks

2 REPLIES 2
HP Recommended

In most cases if you are getting a single color mark then the cartridge that matches that color is the problem. It may be something stuck to the drum, which you can clean off gently with a lint free soft rag. Do not touch the drum with your fingers.

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HP Recommended

The big roll is clean, but I recognised a mark/scratch on the inner roll. I have yo replace the toner.

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