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- HP Community
- Printers
- LaserJet Printing
- HP 1536dnf MFP 2-sided flip up no longer works

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08-26-2016 09:38 AM
2-sided printing: "Flip up" used to work (for 2-sided printing landscape). Now, it prints same as "flip over". Can this be corrected. I don't know a reason for the change. Thank you.
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Accepted Solutions
08-29-2016 02:05 PM
Hi @Thanksforhelp,
Thanks for reaching out to the HP Support Forums!
I see that you're no longer able to print 2-sided documents with your HP LaserJet Pro M1536dnf Multifunction Printer. I would be happy to help you and please remember to return to this thread and mark 'Accept as Solution', if I have successfully helped you resolve the issue. If you wish to say 'thanks' for my effort to help, click the 'thumbs up' to give me a Kudos.
It is possible that something changed in the print driver.
Please download and run the Print and Scan Doctor to confirm that the correct print driver is installed and operating as it should
What were the results when you ran the Print and Scan Doctor (did it print or scan, any error messages)?
Please see the User Guide: Print on both sides (duplex) with Windows.
Please follow this guide to ensure that the Two-Sided Printing Accessory (Duplexer) is properly installed.
I hope this helps. Please respond if you have any concerns. I hope you have a great day!
Drakster
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!
08-29-2016 02:05 PM
Hi @Thanksforhelp,
Thanks for reaching out to the HP Support Forums!
I see that you're no longer able to print 2-sided documents with your HP LaserJet Pro M1536dnf Multifunction Printer. I would be happy to help you and please remember to return to this thread and mark 'Accept as Solution', if I have successfully helped you resolve the issue. If you wish to say 'thanks' for my effort to help, click the 'thumbs up' to give me a Kudos.
It is possible that something changed in the print driver.
Please download and run the Print and Scan Doctor to confirm that the correct print driver is installed and operating as it should
What were the results when you ran the Print and Scan Doctor (did it print or scan, any error messages)?
Please see the User Guide: Print on both sides (duplex) with Windows.
Please follow this guide to ensure that the Two-Sided Printing Accessory (Duplexer) is properly installed.
I hope this helps. Please respond if you have any concerns. I hope you have a great day!
Drakster
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!
09-13-2016 01:58 PM
Evidently, recently my printer (software) has become unstable. I never had trouble when double-sided printing "flip up". A couple of weeks ago, I reloaded the printer software, which fixed the problem. Also, using HP Print and Scan Doctor was easy.
Now, all of a sudden, "flip up" when double-sided printing no longer works. Using HP Print and Scan Doctor, I tried to fix it. For some reason, it wasn't as easy and straightforward this time. Don't know if it fixed the problem as I haven't tried it. But I lost scanning capability. Would this be connected to the "fax" piece? Since I never use my printer for faxing, I didn't upload.
Anyway, I desparately need scanning capability back, so I tried HP Print and Scan Doctor again, but don't see a way to fix it without uninstalling and reinstalling again. Is this so?
09-14-2016 09:04 AM
Hi Thanksforhelp,
I saw your post, and I am happy to help!
Not sure how your printer is connected, but perhaps one of these guides will help:
If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.
Hope this post helps! 🙂
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
09-14-2016 09:14 AM
Usually I print wireless. Right now, I have both a wireless connection and am hard-wired. But, I'm not losing a connection. The only thing I seem to be losing is the ability to "flip up" when printing double sided. Re-installing the drivers fixed it, but I shouldn't have to do this every week or 2. (I finally found my scan capability.)
09-14-2016 10:13 AM
Hi Thanksforhelp,
Thank you for your response!
I would recommend to try a hard reset, by following the steps in this post, How to perform a Hard Reset, by @Rich1. It is important that the printer's power cable is plugged directly into the wall outlet, and not a surge protector.
If you wish to say 'thanks' for my effort to help, click the 'thumbs up' to give me a Kudos.
Let me know what happens! 🙂
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!