I open the front door of the printer to replace the toner and while i pulling out the drawer stuck in the middle. Now is not move outside or inside. Please can you help me
Welcome to HP support community.
Here are the steps to replace the toner
Lift the scanner assembly, and then open the top cover.\
Open the top cover
Remove the toner cartridge.
Recycle the old toner cartridge.
Remove the new toner cartridge from the box and packaging shell.
Align the new toner cartridge with the tracks inside the printer, and then push the toner cartridge until it is firmly seated.
Close the top cover, and then lower the scanner assembly.
Lower the scanner assembly
Refer this HP document for more assistance:- Click here
I hope that helps.
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Sandytechy20 I am an HP Employee
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