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Megadevice
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HP ColorLaserJet MFP M178-M181 PCL-6 (Network) - now printer errors. Prints test page no problem

HP ColorLaserJet pro MFP M181fw
Microsoft Windows 10 (64-bit)
Microsoft Windows 10 (64-bit)

HP ColorLaserJet pro MFP M181fw worked fine. Now I have changed OS to Win 10, setup  drivers. It doesn't print, but I  can scan pictures. I can connect to printer by wifi, can change printer parameters, but when I try to print anything (even test page from windows) it show me an error.

When I check the device by "HP Print & scan doctor" - it says "all is ok".

PS I have totally removed all HP printer drivers and set up it again. It does not solve my problem.

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HP Support Agent
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HP ColorLaserJet MFP M178-M181 PCL-6 (Network) - now printer errors. Prints test page no problem

@Megadevice

 

Welcome to HP support community.

 

Did you uninstall the old drivers from root level?

 

If not, follow the below steps:

 

Perform root level uninstallation to remove all the printer related software's.

  • In Windows, search for and open Programs and Features.
  • Select your HP printer.
  • Select Uninstall.
  • In Windows, search for and open Devices and Printers.
  • In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
  • Open up the run command with the "Windows Key + R" key combo.
  • Type printui.exe /s and click OK.
  • Click on Drivers tab.
  • Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
  • Select OK.
  • Remove all instances of the same.
  • Select Apply and OK on the Print Server Properties windows.
  • Close Devices and Printers. 
  • Restart the PC again.

Download and install the printer full feature driver

Click here to download the driver.

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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Megadevice
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HP ColorLaserJet MFP M178-M181 PCL-6 (Network) - now printer errors. Prints test page no problem

Hello!

Yes I uninstalled it. But it does not help.

I have found a solution! It was not an issue with HP Drivers, It was an issue with Windows 10.

The full permission should be done for any users for windows "temp" folder!

I have set it and bingo! I can print MS Word documents! 

 

Thank you!

Sergey.

 

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HP Support Agent
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HP ColorLaserJet MFP M178-M181 PCL-6 (Network) - now printer errors. Prints test page no problem

@Megadevice

 

Good to know issue is resolved.

 

Feel free to contact us in the future if you need any assistance.

 

Cheers.

 

KrazyToad
I Am An HP Employee

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