HP DESKJET PASSWORD PROBLEMS!

[Dani_O]

I tried to connect to my printer via Wireless Direct. It is asking me for a password that I never set. I've tried both the wifi password and 12345678, both doesnt doesnt work. Please help. I really need to print something ASAP

[asmita6658]

Hi @Dani_O

Welcome to the HP Support Community. 

 As I understand, you are looking for a Wi-Fi Direct password. Don't worry, I'd be happy to help. 

Please print a Network Configuration page and look for a Wi-Fi or a Wireless Direct password. To print a Network Configuration page -

From the printer control panel, press the Wireless button and the Information button together to print the network configuration page.

If you'd like to connect your printer to your Wi-Fi, try these steps on your mobile device - 

1.) Remove HP Smart App from your mobile device.

2.) Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for three seconds.

3.) Download and install HP Smart App on your mobile device from here.

4.) Open HP Smart App and follow the onscreen instructions on the screen to connect the printer to a wireless network.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!