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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Re: HP ENVY 7645 does not recognize new wireless router
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05-24-2019 12:38 PM
Installed new wireless router TP-LINK days ago but the HP ENVY 7645 doesn'y recognize ...cannot print now. It worked fine with old TP-LINK. I tried unplugging modem, computer, router, and printer then powered everything up again. Still does not recognize router. Any suggestions would help. I am not particularily computer-savvy!
Solved! Go to Solution.
Accepted Solutions
05-25-2019 06:40 PM
Welcome to HP support community.
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From the home screen of your printer control panel, touch the Wireless icon .
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Touch the Setup icon .
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Touch Restore Network Defaults or Restore Network Settings, and then touch Yes to confirm your selection.
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After the default network settings are restored, touch the back arrow, touch Wireless Settings, and then touch Wireless Setup Wizard.
The printer searches for available networks.
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Touch the name of your wireless network.
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If your wireless network does not display in the list of wireless networks, touch Enter New Network Name, and then type the name of your wireless network.
NOTE:
Type the exact network name, including any uppercase and lowercase letters.
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Type the WEP or WPA key (network password), and then touch Done.
You can refer this HP document for more assistance.
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
05-25-2019 06:40 PM
Welcome to HP support community.
-
From the home screen of your printer control panel, touch the Wireless icon .
-
Touch the Setup icon .
-
Touch Restore Network Defaults or Restore Network Settings, and then touch Yes to confirm your selection.
-
After the default network settings are restored, touch the back arrow, touch Wireless Settings, and then touch Wireless Setup Wizard.
The printer searches for available networks.
-
Touch the name of your wireless network.
-
If your wireless network does not display in the list of wireless networks, touch Enter New Network Name, and then type the name of your wireless network.
NOTE:
Type the exact network name, including any uppercase and lowercase letters.
-
Type the WEP or WPA key (network password), and then touch Done.
You can refer this HP document for more assistance.
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
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