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HP ENVY PHOTO 6255 Printer

HP ENVY PHOTO 6255

HP ENVY PHOTO 6255 printer. I have error code KERNEL_EXEC_ST. New printer and no updates done.

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HP ENVY PHOTO 6255 Printer

@Retired-1277

 

Welcome to the HP Support Community.

 

Is this Printer connected to any device? Where do you see this error message? Let us know the Operating System installed on the device your Printer is connected to.

 

Go to the setup menu on your Printer, then network setup>advanced settings>IPv6>Off

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 


I am an HP Employee

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