• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎08-01-2020 01:40 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello to all,

sometimes I´d like to do copies double sided. So I put my original paper into the ADF, use the touch-panel, search "settings" and go further on to the point double-sided. The display then shows only 2 options:

  1. 1-side to 1-side
  2. 1side to 2-side

When I scan from HP-Windows menu it is possible to scan double-sided by using the ADF...

 

Latest firmware Jun 11,2020 has been installed.

 

Any comments are appreciated.

5 people had the same question
3 REPLIES 3

‎08-03-2020 02:24 PM - edited ‎08-05-2020 05:51 AM

HP Recommended

@HS182

 

Welcome to the HP Support Community.

 

I apologize, I did not understand the issue here? What issue are you facing with your Printer?

 

Let us know.

 

Thanks 🙂


I am an HP Employee

Was this reply helpful? Yes No

‎08-04-2020 01:31 PM

HP Recommended

Hello, maybe I described my problem badly... Sorry for that - I am German.

The issue I thought I have with the ADF is to do scans (either for copying or scanning) in a duplex mode.

But as far as I see this printer only has got a duplex mode for printing documents, right?

 

So I asked for a full duplex funktion of ADF and printer for this model...

 

Thanks for any response.

Was this reply helpful? Yes No

‎08-05-2020 01:08 PM

HP Recommended

This document should help you with it: https://support.hp.com/in-en/document/c03466081

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.